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Terms of Use

TWININGS WEBSITE TERMS OF USE (KINGDOM OF SAUDI ARABIA)

This page (together with the documents it refers to) outlines the terms and conditions (these “Terms of Use”) on which we grant you access to and use of our website twiningsarabia.com ("Our Site"). Please read these Terms of Use carefully before continuing to use Our Site.

  1. INFORMATION ABOUT US
    1. Our Site is operated by R. Twining and Company Limited ("we," "us" or "Twinings"). We are registered in England and Wales under company number 525071 with our registered office at Weston Centre, 10 Grosvenor Street, London, W1K 4QY. Our main trading address is R. Twining and Company Limited, Southway, Andover, SP10 5AQ.
  2. USE OF OUR SITE
    1. By using Our Site you agree to be legally bound by these Terms of Use, which shall take effect immediately on your first use of Our Site. If you do not agree to be legally bound by all the following terms please do not access and/or use Our Site.
    2. We may change these Terms of Use at any time by posting changes online. Please review these Terms of Use regularly to ensure you are aware of any changes made by Twinings. Your continued use of Our Site after changes are posted means you agree to be legally bound by these Terms of Use as updated and/or amended.
    3. Access to Our Site is permitted on a temporary basis, and we reserve the right to withdraw the service we provide without notice. We will not be liable if for any reason Our Site is unavailable at any time or for any period.
    4. You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use Our Site content in any way (except for your own personal, non-commercial use). You also agree not to adapt, alter or create a derivative work from any Our Site content (except for your own personal, non-commercial use). Any use of Our Site content requires the prior written permission of Twinings.
    5. You agree to use Our Site only for lawful purposes, in accordance with these Terms of Use and all applicable laws of the Kingdom of Saudi Arabia, including the Anti-Cybercrime Law (Royal Decree No. M/17), and in a way that does not infringe the rights of, or restrict or inhibit anyone else's use and enjoyment of, Our Site. In particular, you shall not use Our Site to produce, send, upload, transmit, store or otherwise make available any content that:
      1. is contrary to Islamic values, public order or public morals in the Kingdom of Saudi Arabia;
      2. is defamatory, obscene, offensive, hateful, or religiously, racially or ethnically biased or inflammatory;
      3. harasses, or causes distress or inconvenience to http://www.twinings.co.uk/, any http://www.twinings.co.uk/ person;
      4. http://www.twinings.co.uk/ is unlawful, infringes the rights of any third party, or breaches any applicable law or regulation; or
      5. disrupts the normal flow of dialogue within, or the operation or security of, Our Site.
    6. You shall not conduct, facilitate, authorise or permit any text or data mining or automated extraction in relation to Our Site or any services provided via, or in relation to, Our Site. This includes using, or permitting, authorising or attempting the use of, any robot, bot, spider or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of Our Site or any data, content, information or services accessed via it. You shall not use, and we do not consent to the use of, Our Site, or any data published by, contained in or accessible via Our Site, for the purposes of developing, training, fine-tuning or validating any AI system or model. This clause will not apply insofar as, and only to the extent that, Twinings is unable to exclude or limit that activity by contract under applicable law.
    7. You must not misuse Our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with Our Site or any part of it. You must not attempt to gain unauthorised access to Our Site, the server on which Our Site is stored or any server, computer or database connected to Our Site or any other equipment or network connected with Our Site. You must not interfere with, damage or disrupt any software used in the provision of Our Site or any equipment, network or software owned or used by any third party on which Our Site relies in any way. You must not attack Our Site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you may commit an offence under applicable law, including the Saudi Arabian Anti-Cyber Crime Law (Royal Decree No. M/17, 1428H). Twinings will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use Our Site will cease immediately.
  3. PRIVACY AND COOKIES
    1. These Terms of Use refer to the following additional terms, which also apply to your use of Our Site:
      1. the Privacy Policy (available at insert), which explains how Twinings collects, uses and stores your personal data in accordance with applicable data protection laws, including the Saudi Personal Data Protection Law (Royal Decree No. M/19, and amended pursuant to Royal Decree No. M/148) and its Implementing Regulations (Administrative Decision No. 1516); and
      2. the Cookie Policy (available at insert), which sets out information about the cookies on Our Site.
    2. If there is any conflict between these Terms of Use and the Privacy Policy or Cookie Policy, the Privacy Policy or Cookie Policy (as applicable) shall prevail in relation to personal data and cookies. The Cookie Policy is intended to comply with all applicable laws, including the laws of the Kingdom of Saudi Arabia, regarding the use of cookies and similar technologies.
  4. INTELLECTUAL PROPERTY
    1. Twinings, and its licensors (as applicable), own all intellectual property rights in Our Site and the material published on it. All such rights are reserved.
    2. The names, images and logos identifying Twinings or third parties and their products and services are subject to copyright, design rights and trademarks of Twinings and/or third parties. Nothing contained in these Terms of Use shall be construed as conferring by implication, estoppel or otherwise any licence or right to use any trademark, patent, design right or copyright of Twinings or any other third party.
  5. DISCLAIMERS AND LIMITATION OF LIABILITY
    1. Our Site content, including the information, names, images, pictures, logos and icons regarding or relating Twinings and/or its products and services (or to third party products and services), is provided "AS IS" and on an "AS AVAILABLE" basis. Product images shown on Our Site are for reference purposes only and may not reflect the true size, shape or colour of the product. To the extent permitted by law and subject to clause 5.4, we exclude all implied conditions, warranties, representations or other terms that may apply to Our Site or any content on it. We do not warrant that functions contained in Our Site content will be uninterrupted or error free, that defects will be corrected, or that Our Site or the server that makes it available are free of viruses or bugs.
    2. The content on Our Site is provided for general information purposes only. It is not intended to amount to advice on which you should rely. You must obtain professional, legal, medical, financial or other specialist advice before taking, or refraining from, any action on the basis of the content on Our Site. Although we make reasonable efforts to update the information on Our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on Our Site is accurate, complete or up to date. Subject to clause 5.4, Twinings shall not be liable for any reliance you place on such content.
    3. Links on Our Site may lead to other websites. Twinings accepts no responsibility for the content, accuracy or function of such websites nor does Twinings endorse the contents of such sites.
    4. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; and for any harm arising from gross negligence. Nothing in these Terms of Use shall exclude, restrict or modify any rights or remedies, or any guarantee, warranty or other term or condition, implied or imposed by any applicable law (including any mandatory consumer-protection laws of your country of residence and the principles of Islamic Sharia) which cannot lawfully be excluded or limited.
    5. Subject to clause 5.4, to the extent permitted by applicable law Twinings will not be liable whether in contract, tort, breach of statutory duty, or otherwise, for any of the following losses or damage (whether such losses were foreseen, foreseeable, known or otherwise):
      1. loss or corruption of data;
      2. loss of profits, sales, business or revenue;
      3. loss of business opportunity;
      4. loss of goodwill or injury to reputation;
      5. losses suffered by third parties; or
      6. any indirect, consequential, special or exemplary loss or damages arising from the use of Our Site regardless of the form of action.
    6. Subject to clause 5.4, to the extent permitted by applicable law, any indemnities, warranties, terms and conditions (whether express or implied) are hereby excluded. Your statutory rights, including any mandatory consumer rights under the laws of your country of residence, are not affected.
  6. CONTACTING US AND COMPLAINTS
    1. If you have any specific questions, contact us directly by e-mail at twinings.direct@twinings.com or call us on +44 (0)1264313444 9am to 5pm Sunday to Thursday (excluding public holidays).
    2. If you have any complaint about our Site, we would very much like to hear from you. Please e-mail us at twinings.direct@twinings.com or call us on +44 (0)1264313444 from 9am to 5pm Sunday to Thursday (except for public holidays).
  7. OUR RIGHT TO VARY THESE TERMS OF USE
    1. We have the right to revise and amend these Terms of Use from time to time for any reason. You are responsible for checking these Terms of Use regularly to understand any changes. Your continued use of Our Site following the posting of any changes shall constitute your acceptance of such changes.
  8. LAW AND JURISDICTION
    1. These Terms of Use and your access to and use of Our Site and any dispute or claim arising out of or in connection with them, shall be governed by, and construed in accordance with, the laws and regulations in force in the Kingdom of Saudi Arabia, including the principles of Islamic Sharia.
    2. The competent courts of the Kingdom of Saudi Arabia shall have jurisdiction to settle any such dispute or claim. Nothing in these Terms of Use shall exclude or limit any mandatory rights or protections afforded to you under the laws of the Kingdom of Saudi Arabia.
  9. LANGUAGE
    1. These Terms of Use are made available in Arabic and English. In the event of any inconsistency between the Arabic and English versions, the Arabic version shall prevail to the extent permitted by applicable law.
  10. SEVERABILITY
    1. If any of these Terms of Use are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms of Use are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these Terms of Use and the remaining Terms of Use shall survive, remain in full force and effect and continue to be binding and enforceable.